Section 1
Introduction
The ALCROS portal is operated by the Local Civil Registrar Office (LCRO) of Aloran to provide civil registry services online. We are committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Section 2
Information We Collect
When you use our services, we may collect:
- Personal identifiers (full name, date of birth, sex, contact number, email address)
- Valid government-issued identification documents for verification
- Document request details, appointment schedules, and purpose of request
- Tracking codes, queue ticket numbers, and service transaction records
Section 3
How We Use Your Information
Your information is used solely for legitimate civil registry purposes, including processing document requests, scheduling appointments, verifying identity, issuing queue numbers, notifying you of status updates, and maintaining official records required by law.
Section 4
Data Security
We implement appropriate organizational, physical, and technical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access is limited to authorized LGU personnel who require the information to perform their duties.
Section 6
Your Rights
Under the Data Privacy Act, you have the right to be informed, access, correct, and object to the processing of your personal data, subject to applicable laws and regulations. To exercise these rights, please contact our office using the contact information on the home page.